Public Safety Support Specialist

Print


Public Safety Support Specialist

Salary

$24.88 - $29.12 Hourly

Location

1111 SW 2nd Ave, OR

Job Type

Regular

Job Number

2019-00821

Bureau

Portland Police Bureau

Opening Date

09/02/2019

Closing Date

9/13/2019 2:03 PM Pacific

The Position


 
PLEASE NOTE:  This recruitment will remain open until 100 applications have been received or until the posted closing date, Friday, September 13, 2019, whichever comes first.  Applications received after the 100 application limit has been reached will not be included in this recruitment process.
 
The City of Portland's Police Bureau is seeking Public Safety Support Specialists.

The Public Safety Support Specialist for the Portland Police Bureau is responsible for: providing support to sworn police officers in non-emergency, non-priority situations; assisting sworn personnel in community outreach with the public; providing a visible, community-based police support function to enhance the Portland Police Bureau's (PPB) service to the public.  


Responsibilities include: responding to non-emergency calls for service that do not require police authority; assisting sworn officers with community engagement; assisting sworn officers with non-emergency calls; providing referral services to the public.  This employee may also be assigned to work on special projects within the division.

Incumbents in this position may also be required to respond after regular working hours and on weekends.  

External applicants start at the entry salary rate. This classification is represented by the Portland Police Association (PPA) and is covered by the Fair Labor Standards Act (FLSA), eligible for overtime pay. To view this labor agreement, please go to https://www.portlandoregon.gov/bhr/27840 and click on the appropriate link.

Why join the City of Portland?
The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.

To Qualify

Applicants must be at least 21 years of age at date of hire.  The following minimum qualifications are required for this position:
  1. Skill in reading and understanding laws, ordinances, rules, regulations, and procedures related to police support functions.
  2. Ability to effectively communicate verbally and handle stressful situations firmly, tactfully, and with respect for individual rights.
  3. Ability to rapidly assess critical situations involving the public, and remain calm in emergencies or threatening situations.
  4. Ability to establish and maintain effective working relationships with fellow employees and with citizens from varied racial, ethnic, and economic backgrounds.
  5. Ability to communicate effectively in writing and utilize City-specific technology and general office software.
  6. Ability to learn legal criminal investigation techniques, evidence collection, report writing, crash investigation, First Aid/CPR, interviewing techniques, and conflict de-escalation.
Applicants must also possess:
  • A valid State Driver's License and acceptable driving record at the time of appointment.
  • Ability to successfully pass an in-depth background investigation.
  • Ability to successfully pass a pre-hire physical exam relevant to the position.
  • Ability to successfully pass a psychological evaluation relevant to the position.
  • Ability to successfully pass a physical ability and agility evaluation relevant to the position.
  • Ability to successfully pass a drug screening.
  • Ability to successfully pass a 6-week post-hire basic training program (subject to change based upon recommendation of the Portland Police Bureau Training Division).
  • Ability to obtain LEDS certification within three months of hire.

The Recruitment Process

An evaluation of each applicant's training and experience, as demonstrated in your resume and responses to the supplemental questions weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.   

Recruitment Timeline:

  • Posting:   09/02/19 - 09/13/19
  • Applications Reviewed:   week of 09/16/19
  • Eligible List:   week of 09/23/19
  • Selection Phase Begins:   Tentatively the week of 10/07/19
*Timeline is approximate and subject to change
 

Application Instructions

Applicants must submit a professional résumé and responses to the attached supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions:

Your résumé and responses to the attached supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.

  • Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
  • Your résumé should support the details described in your responses to the supplemental questions.
  • If you are requesting Veteran's Preference, as identified below, please describe in your responses to your supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.

Applications for this position will be accepted, online, until 100 completed applications have been received, but will close no later than 11:59 PM, on September 13, 2019, whichever comes first.   Do not attach materials not requested.  Applications received after the 100 application limit has been reached will not be included in this recruitment process.   E-mailed and/or faxed applications will not be accepted.

Additional Information

Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.
 
Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.
 
ADA Accommodations: If you identify as a person with a disability and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.
 
Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Questions?
Teresa Dahrens, Senior Human Resources Analyst
Bureau of Human Resources
Teresa.Dahrens@portlandoregon.gov
(503) 823-4516

An Equal Opportunity / Affirmative Action Employer

A Career with the City of Portland offers many Employee Benefits
 
This summary outlines the benefit programs, actual benefts may vary depending on bargaining unit and employment status.

The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers.  

More detailed information can be obtained by calling the Benefits & Wellness Office at 503-823-6031.
 
  • A choice of two medical/vision plans and two dental plans.
  • Coverage is available to benefits-eligible employees, their spouse/domestic partner and eligible dependent children up to age 26.
  • For full time employees, the City pays 95% of the cost of coverage, you pay 5%.
  • The part-time employees' cost is pro-rated based on the number of hours in the employee's regular work schedule.
  • We offer many on-site fitness center locations and classes, stretching,
  • discounts to local fitness clubs,
  • smoking cessation benefits,
  • chronic care coaching programs,
  • worksite wellness screenings and flu shots.
  • Basic life insurance at no cost to full time employees.
  • Levels of coverage are based on bargaining units, employment status and/or annual salaries.
    • Supplemental life insurance - employees may purchase up to $500,000 for themselves
    • up to $300,000 for their spouse or domestic partner.
    • up to $25,000 for dependent children.
    • This coverage is portable upon retirement or separation. There are some limitations on coverage level.
  • Depending on your bargaining unit, you may be eligible for Basic Long Term disability coverage which will pay up to 40% of your basic monthly earnings up to $3,333 per month.
  • The benefit is available 60 days from the onset of the approved disability, or exhaustion of sick leave, whichever is later.
  • Preexisting condition limitations do apply.
  • Employees may also purchase an additional 20% (of your basic monthly earnings up to $1,667 per month) coverage.
  • Employee Assistance Plan (EAP) provides confidential counseling services for employees and eligible dependents.
  • Effective July 1, 2013, the plan provides up to five free visits per year. 
  • Medical Expense Reimbursement Plan (MERP) allows you to make pre-tax contributions to your account to pay for eligible medical/dental/vision expenses which are not paid by your health insurance (deductibles, co-pays, etc.) 
  • Dependent Care Account Program (DCAP) allows you to pay for your eligible dependent care expenses with pre-tax dollars. The maximum allowable you may contribute to this plan is $5,000. 
  • Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
    • The City currently pays the employee's share of the retirement contribution.
    • Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) 
  • Option to contribute a portion of your earnings on a pre-tax basis to the City's Deferred Compensation Program.
Paid Leave
  • 80 hours of vacation each year initially. This accrual will increase over time. 
  • Sick leave typically accrues at the rate of 104 hours each year
  • 10 paid holidays each year
  • three personal days accrue each year
Family Medical Leave

In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons.
 
  • City's TRIP Reduction Incentive Program (for transportation options)

01
Thank you for your interest in joining the team at the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible.

The following supplemental questions are an important step in the examination and selection process to assist us in determining if you possess the knowledge, skills, and abilities to succeed in the posted vacancy.

A lack of a complete and thorough response to each of the supplemental questions in the space provided may result in disqualification from the examination. In addition, the selections you make and responses you provide in the questionnaire must accurately reflect what is documented in your work history.

All of the supplemental questions below that are specifically listed in the "To Qualify" section are required for this position. Please provide unique responses for each question that specifically address the qualification(s). Answering "No", "See resume", or entering "N/A" in the open text field to any of the minimum qualifications may result in elimination from further consideration.

If you are requesting veterans preference, please be sure to not only select that you are a veteran, but also upload a copy of your DD214 and/or Veteran's administration letter stating your disability. Veteran's preference documentation must be submitted by the closing time of this announcement.


The Portland Police Bureau highly values truthfulness. An omission is considered the same as a false statement. Responses to the following questions will be verified through a variety of sources. I hereby swear or affirm I will answer the supplemental questions truthfully and accurately and there are no willful misrepresentations, omissions, or falsifications


Have you read and understood all of the information listed above?

  • Yes
  • No
02
Where did you first hear about this job opportunity? (If on the internet or job board, please specify which one)
03
Do you possess skill in reading and understanding laws, ordinances, rules, regulations, and procedures related to police support functions?
  • Yes
  • No
04
Please describe, in detail, your skill in reading and understanding laws, ordinances, rules, regulations, and procedures related to police support functions.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as,
  • Examples of when you used the knowledge skill or ability;
  • Role you served in (professional, internship, volunteer); and
  • Total years of experience applying the knowledge, skill or ability.
(Enter N/A, if you do not have relevant experience)
05
Do you possess the ability to effectively communicate verbally and handle stressful situations firmly, tactfully, and with respect for individual rights?
  • Yes
  • No
06
Please describe, in detail, your ability to effectively communicate verbally and handle stressful situations firmly, tactfully, and with respect for individual rights.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as,
  • Examples of when you used the knowledge skill or ability;
  • Role you served in (professional, internship, volunteer); and
  • Total years of experience applying the knowledge, skill or ability.
(Enter N/A, if you do not have relevant experience)
07
Do you possess the ability to rapidly assess critical situations involving the public, and remain calm in emergencies or threatening situations?
  • Yes
  • No
08
Please describe, in detail, your ability to rapidly assess critical situations involving the public, and remain calm in emergencies or threatening situations.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as,
  • Examples of when you used the knowledge skill or ability;
  • Role you served in (professional, internship, volunteer); and
  • Total years of experience applying the knowledge, skill or ability.
(Enter N/A, if you do not have relevant experience)
09
Do you possess the ability to establish and maintain effective working relationships with fellow employees and with citizens from varied racial, ethnic, and economic backgrounds?
  • Yes
  • No
10
Please describe, in detail, your ability to establish and maintain effective working relationships with fellow employees and with citizens from varied racial, ethnic, and economic backgrounds.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as,
  • Examples of when you used the knowledge skill or ability;
  • Role you served in (professional, internship, volunteer); and
  • Total years of experience applying the knowledge, skill or ability.
(Enter N/A, if you do not have relevant experience)
11
Do you possess the ability to communicate effectively in writing and utilize City-specific technology and general office software?
  • Yes
  • No
12
Please describe, in detail, your ability to communicate effectively in writing and utilize City-specific technology and general office software.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as,
  • Examples of when you used the knowledge skill or ability;
  • Role you served in (professional, internship, volunteer); and
  • Total years of experience applying the knowledge, skill or ability.
(Enter N/A, if you do not have relevant experience)
13
Do you possess the ability to learn legal criminal investigation techniques, evidence collection, report writing, crash investigation, First Aid/CPR, interviewing techniques, and conflict de-escalation?
  • Yes
  • No
14
Please describe, in detail, your ability to learn legal criminal investigation techniques, evidence collection, report writing, crash investigation, First Aid/CPR, interviewing techniques, and conflict de-escalation.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as,
  • Examples of when you used the knowledge skill or ability;
  • Role you served in (professional, internship, volunteer); and
  • Total years of experience applying the knowledge, skill or ability.
(Enter N/A, if you do not have relevant experience)
15
I am at least 20.5 years old and possess a High School Diploma or GED.
  • Yes
  • No
16
Have you used marijuana within the last year?
  • Yes
  • No
17
Do you currently have a valid driver's license?
  • Yes
  • No
18
Have you ever been convicted of a Domestic Violence related crime of any kind (mark "no" if record has been expunged)?
  • Yes
  • No
19
Have you been convicted of driving under the influence (DUI) of intoxicants, including diversion, in the past three (3) years?
  • Yes
  • No
20
Have you been convicted of Reckless Driving, Attempting to Elude, Hit and Run (Failure to Perform the Duties of a Driver), or Felony Driving While Suspended or Revoked within the past three (3) years (mark "no" if record has been expunged)?
  • Yes
  • No
21
Do you have a felony conviction on record (mark "no" if record has been expunged)?
  • Yes
  • No
22
Have you ever received a dishonorable discharge from the military?
  • Yes
  • No

Required Question

Agency
City of Portland
Address
1120 SW 5th Ave, Room 987

Portland, Oregon, 97204
Phone
503-823-4757
Website
http://www.portlandoregon.gov/jobs
Job Opportunities
Account
Terms Of Use
Cookie Settings
Copyright © 2024